Communication and collaboration are essential to doing effective business. The ability to collectively work to make decisions, solve problems and share ideas, is an essential ingredient in ensuring a company evolves, grows, and thrives in what has become a highly competitive and dynamic marketplace.
Hosted PBX
- CapEx-free enterprise grade communications solution
- Powerful, scale-able with the latest innovative features
- Cloud based & fully redundant
- Feature-rich capabilities combined with industry leading endpoints
- Integrates with business applications such as MS Outlook and Salesforce.
- Mobile client support permits integration and collaboration regardless of locations
SIP Trunking
- Cost effective dynamically configurable alternative to expensive PRI trunks and lines
- Deployed over your existing IP network or bundled with a SolEx networking solution
- Offered either as a static fixed calling capacity or dynamically configurable
- Available as either native SIP, PRI or Analog hand-off
- SIP trunking portal permits on-the-fly routing and pre-planned contingency
- Ability to burst beyond your purchased session
- Demonstration platform available
PRI Replacement
- Cost-effective alternative for customers utilizing traditional LEC PRI circuits
- Permits standardized pricing regardless of location
- Up to 23 fully featured call paths, each including CNAM, E911, 10 digit DNIS, International dialing & Free domestic calling
POTS Replacement
- Cost-effective choice for fax, alarms, elevators, and small branch or retail locations.
- Provides an alternative for customers utilizing Copper POTs
- Provides a copper hand-off to legacy equipment and full multi-technology backup and support in the case of power failure or outage.
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Virtual Fax
- Scaleable, Secure, Maintenance free
- Provides faxing at the desktop – eliminates the need for traditional fax machines
- Desktops or mobile client available
- Multi-level encryption/security system facilitating HIPAA compliance
Toll-Free
- Provides businesses the ability for customers and prospects to contact them at no charge.
- Available domestically throughout the US and Canada
- “Vanity” numbers available
- Also available from select countries via the SolEx International Toll Free Service
Conferencing
- Stand-alone and fully integrated voice, data and desktop sharing conferencing solutions
- Feature rich including Roll-call, Present, Background Chat, Switch Control, Record, etc.
UCaaS
- Fully Redundant cloud-based platform delivering advanced communications functions
- Scaleable, Op-Ex based, negating the need for internal IT skills.
- Desktop clients and thin browser clients
- Communications Enabled Applications
- 24/7/365 support infrastructure
Contact Center
- Purpose-built Geo-redundant cloud-based Call Center solution
- Op-Ex based, requiring no expensive hardware or software
- Support teams of home workers, offsite employees, and staff at multiple branches
- Operates as an effective single unit regardless of geographic location.
- Sophisticated Automatic Call Distribution (ACD) functionality ensuring effective call treatment
- Customization to meet your specific needs
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Offered on a Pay as you Go basis
